AV Select Sync Logo

AV Select Sync

Privacy Policy • Last updated October 10, 2026

Privacy Policy

Plain-language details about the personal information we collect, how we use and protect it, and the choices you have.

1. Overview

This Privacy Policy describes how we (“us”, “we”, or “our”) collect, use, store, and share your personal information when you use our website and related services (collectively, the “Service”).

By accessing or using the Service, you agree to the practices described in this policy. We are committed to being transparent about our data practices and to giving you meaningful control over your personal information.

This policy does not apply to third-party services you may access through the Service. We encourage you to review the privacy policies of those providers.

2. Information We Collect

Information you provide

When you create an account, contact us, or otherwise interact with the Service, we may collect information you choose to provide, such as:

  • Your name and email address.
  • Account credentials and profile details you choose to add.
  • The content of messages, inquiries, or support requests you send us.
  • Preferences and settings you configure within the Service.

Information collected automatically

When you visit the Service, we automatically collect certain technical and usage data:

  • Device type, browser, and operating system.
  • Internet Protocol (IP) address.
  • Pages visited, referring URLs, and time spent on the Service.
  • Approximate location derived from your IP address.
  • Interactions with features and content.

Cookies and similar technologies

We use cookies and similar technologies to operate the Service, remember your preferences, and understand how it is used. You can manage or disable cookies through your browser settings. Some features may not function correctly if cookies are disabled.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Authenticate you and keep your account secure.
  • Respond to your inquiries and provide support.
  • Send service-related notices, updates, and administrative messages.
  • Analyze usage and optimize performance and features.
  • Detect, prevent, and address fraud, abuse, and security issues.
  • Comply with our legal and regulatory obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

  • Service providers. Vendors and processors who perform services on our behalf under contractual obligations (e.g., hosting, analytics, email delivery).
  • Legal requirements. When required by law, court order, or to protect our rights, safety, or the public.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments.
  • Aggregated data. De-identified or aggregate information that can no longer identify you.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When the information is no longer needed, we delete it or anonymize it so it can no longer identify you.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. These include encryption in transit, access controls, and regular review of our practices. No method of transmission or storage is completely secure, but we work to protect your information using industry-recognized standards.

In the event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access a copy of your personal information.
  • Correct inaccurate or incomplete information.
  • Delete your personal information.
  • Restrict or object to certain processing.
  • Receive your information in a portable format (data portability).
  • Withdraw consent at any time, where processing relies on consent.
  • Opt out of the sale or sharing of your personal information.

To exercise any of these rights, contact us using the details in the “Contact Us” section below. We will respond within the timeframe required by applicable law.

8. International Data Transfers

Your information may be processed in countries other than your own, which may have different data protection laws. Where we transfer personal information across borders, we rely on appropriate safeguards, such as standard contractual clauses, and comply with applicable data protection requirements.

9. Children's Privacy

The Service is not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe we have collected information from a child, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top and, for material changes, provide additional notice. Your continued use of the Service after a change takes effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal information, we are here to help.